Remember that Volunteer Federal will never ask you to click on an e-mail link to share sensitive financial information. If you receive an e-mail that claims to be from Volunteer Federal and asks you to share account numbers, Social Security numbers, passwords or other personal information, please report it to us immediately. We will give you instructions for changing your password and taking other steps to protect your accounts. Report other suspicious e-mails or Web sites directly to the companies involved.
Beware of Phishing & Pharming
You can avoid being “hooked” by phishing and pharming by staying on the lookout for fraudulent e-mails and imitation Web sites.
Phishing is the practice of sending an e-mail that appears to be from a financial institution, an online store, or another organization with the goal of persuading online banking users to share sensitive information.
Pharming redirects Internet users from a legitimate web site to a “spoofed” or imitation site. Computer users might think they are visiting a legitimate online shopping site, for example, but instead are taken to a different site with a similar name. This “pharming” site is used to steal information such as credit card numbers, account numbers, passwords or Social Security numbers.
Cyber-criminals use the personal information they gain from phishing and pharming to commit identity theft or fraud.
Over time, cyber-criminals have learned to create messages that can seem to genuinely come from the legitimate site. They may “borrow” a company logo, copy the format and colors used on its Web site, or imitate the language used in the organization’s real communications.
Five Rules for Online Safety
If you receive a suspicious E-Mail claiming to be from Volunteer Federal please DO NOT OPEN the message but forward it to email@example.com and delete it immediately. If you do accidentally give information, please call Volunteer Federal immediately. We can then inform you on how to protect your account.
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