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Tired of feeling like an anonymous account number, dealing with a huge banking corporation headquartered far away? Volunteer Federal Savings Bank is a locally owned, state chartered, FDIC-insured, financial institution. As a non-stock mutually-owned savings bank, Volunteer Federal's depositors are its owners. We offer a full line of banking services to individuals, families, businesses, and organizations in Monroe County, East Tennessee, and southern Appalachia. Six VolFed branch locations - in Madisonville, Sweetwater, Vonore, and Tellico Plains - serve our communities. We are dedicated to providing neighborly, friendly customer service as the area's only hometown community bank.

Vol Fed is a Financially Strong and Stable Bank.

Volunteer Federal is recognized for its financial strength, soundness, safety. We have consistently earned the highest rating of 5-stars from Bauer Financial, an independent and unbiased source for bank and credit union ratings. In its rating of Volunteer Federal, Bankrate noted the "very high measure of asset quality, strong capitalization, and seemingly ample liquidity."

The bank's commitment to personal service and community interests can be traced back to its founding in 1974 by a group of local businesspeople from Monroe County. From its humble beginnings, in a one-room mortgage office with one employee, came the sustaining direction of the institution: conservative management practices and a consistent growth strategy, carefully balancing risk with return. These strong principles have been embedded into the culture of Volunteer Federal for over 35 years, and continue to be the foundation upon which the institution is managed and operated. Volunteer Federal's philosophy is time-tested and has successfully guided the institution, especially in challenging economic times.

Customers choose Volunteer Federal with confidence. They appreciate on-site decision-making and local ownership, especially in these days of nationwide banks and corporate mergers. Customers recognize the advantages of a home-town bank, where our staff knows them as customers and as neighbors - and greets them by name. Many VolFed employees have worked at the bank for 10 to 25 years, so we've often shared in our customers' life events, making lasting and meaningful personal connections. It's this type of relationship which our customers value, and it's the philosophy of doing business which flows right from the top at VolFed.

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Full service banking at VolFed includes Free Checking Accounts, Savings Accounts, Certificates of Deposit & IRA Accounts, Commercial Loans, Consumer Installment Loans and Time Notes, Home Equity Lines of Credit, Mortgages, Wire Transfers, Notary Public, Safe Deposit Boxes, and Direct Deposit Payroll. ATMs, drive-up windows with extended hours, night depositories, online banking and bill-pay services add convenience, and Info 24 allows customers secure 24/7 toll-free telephone access to their account information.

Volunteer Federal not only cares about its communities' economic and social well-being, but makes this a priority. Fundraisers benefit local causes and families in need. Our manpower and donations keep us actively involved in local youth sports, civic clubs, community services, business associations, and charitable organizations. You might find our personnel during non-work hours as volunteer firefighters, youth sports coaches, and in other roles which benefit their towns. For several years Volunteer Federal employees have organized various creative projects and events to raise money for Relay for Life, the main volunteer-driven cancer fundraising event of the American Cancer Society. We witness the true significance of our local involvement when our customers pitch in and work right alongside us, generously donating their own goods, services and hours. The 2012 Reader's Choice Awards of the Advocate Democrat newspaper voted Volunteer Federal 1st Place as the "Most Community Involved Business". Look for our bold orange "Wiener Wagon," serving hot dogs and snacks at our high school homecomings, holiday celebrations, parades, and other fun local events.

Discover the security and personal attention that comes with banking at Volunteer Federal.

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To report a lost or stolen ATM Debit card after hours, call 1-866-546-8273

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